SHIPPING POLICY
SHIPPING POLICY
1. ORDER PROCESSING TIME
1.1. Processing Time: All orders are processed within [X] business days (excluding weekends and holidays) after receiving payment and order confirmation. In case of high order volume or unforeseen delays, we will notify customers promptly.
2. SHIPPING RATES AND DELIVERY ESTIMATES
2.1. Shipping Charges: Shipping charges for your order will be calculated and displayed at checkout.
2.2. Delivery Estimates: Estimated delivery times are provided during the checkout process. Please note that these are estimates and not guarantees. Actual delivery time may vary based on factors beyond our control.
3. SHIPPING METHODS
3.1. Domestic Shipping: We offer domestic shipping within [Country] using reliable carriers. Customers can choose from standard or expedited shipping options.
3.2. International Shipping: We also offer international shipping to select countries. Shipping costs and delivery times for international orders will be calculated during the checkout process.
4. TRACKING INFORMATION
4.1. Order Tracking: Once your order has shipped, you will receive an email with tracking information. Please allow 24 hours for the tracking information to become available.
5. SHIPPING RESTRICTIONS
5.1. Restricted Areas: LuuxGift.com may not ship to certain remote areas. If your location is not serviced, we will notify you and refund the full amount.
5.2. Customs Duties and Taxes: Customers are responsible for any customs duties, taxes, or import fees imposed by their country. LuuxGift.com is not responsible for delays caused by customs processing.
6. DAMAGES AND LOST PACKAGES
6.1. Damaged Items: If you receive a damaged item, please contact us within 7 days of receiving the order. We may request photos of the damaged item and packaging to initiate a claim with the carrier.
6.2. Lost Packages: If your package is lost in transit, please contact us. We will work with the carrier to locate the package. If the package cannot be located, we will provide a refund or send a replacement.
7. CONTACT INFORMATION
7.1. Customer Support: If you have any questions or concerns about our Shipping Policy, please contact our customer support team at [support@luuxgift.com].
1. ORDER PROCESSING TIME
1.1. Processing Time: All orders are processed within [X] business days (excluding weekends and holidays) after receiving payment and order confirmation. In case of high order volume or unforeseen delays, we will notify customers promptly.
2. SHIPPING RATES AND DELIVERY ESTIMATES
2.1. Shipping Charges: Shipping charges for your order will be calculated and displayed at checkout.
2.2. Delivery Estimates: Estimated delivery times are provided during the checkout process. Please note that these are estimates and not guarantees. Actual delivery time may vary based on factors beyond our control.
3. SHIPPING METHODS
3.1. Domestic Shipping: We offer domestic shipping within [Country] using reliable carriers. Customers can choose from standard or expedited shipping options.
3.2. International Shipping: We also offer international shipping to select countries. Shipping costs and delivery times for international orders will be calculated during the checkout process.
4. TRACKING INFORMATION
4.1. Order Tracking: Once your order has shipped, you will receive an email with tracking information. Please allow 24 hours for the tracking information to become available.
5. SHIPPING RESTRICTIONS
5.1. Restricted Areas: LuuxGift.com may not ship to certain remote areas. If your location is not serviced, we will notify you and refund the full amount.
5.2. Customs Duties and Taxes: Customers are responsible for any customs duties, taxes, or import fees imposed by their country. LuuxGift.com is not responsible for delays caused by customs processing.
6. DAMAGES AND LOST PACKAGES
6.1. Damaged Items: If you receive a damaged item, please contact us within 7 days of receiving the order. We may request photos of the damaged item and packaging to initiate a claim with the carrier.
6.2. Lost Packages: If your package is lost in transit, please contact us. We will work with the carrier to locate the package. If the package cannot be located, we will provide a refund or send a replacement.
7. CONTACT INFORMATION
7.1. Customer Support: If you have any questions or concerns about our Shipping Policy, please contact our customer support team at [support@luuxgift.com].